The portal consists of a type-recognition system that will recognise key words and present answers or solutions to the query.
An initiative supported by the Edge Fund in 2015
Prior to the launch of the advice line the portal will provide an important resource online that is available 24/7, 365 days per year, and frequently updated.
It is hoped that for those that are comfortable using the Internet or who wish to remain completely anonymous may find answers to their queries on the portal and therefore not have to call the advice line personally.
The portal will be continuously updated in close consultation with third parties which include collaborators or partners within the voluntary, statutory and private sectors.
We plan to develop user forum in time, to encourage discussion with the Red Alert HELP! team and between other forum users.
Visitors can also submit tickets (queries / requests) via the portal and a range of social media platforms directly to the Red Alert HELP! support and volunteer team.